Terms of Use

1. Introduction and Acceptance

Welcome to The Redefining Nurture Project (the ‘Site’). This Site is owned and operated by Martha McNess trading as The Redefining Nurture Project. Throughout these Terms, the expressions "we", "us" and "our" refer to The Redefining Nurture Project.

By accessing and browsing this Site, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please discontinue use of the Site immediately.

2. Nature of Content (Not Personal Advice)

The information provided on this Site is for general educational and informational purposes only. While our team includes a registered teacher, a family and domestic violence academic, and we are accredited Circle of Security Parenting™ and/or Tuning in to Kids™ facilitators, the content provided here:

Does not constitute personalised psychological, clinical, or medical advice.
Is not a substitute for a professional relationship with a mental health clinician or medical practitioner.
Should be used at your own risk. You are responsible for the health and wellbeing of yourself and your family.

3. Intellectual Property Rights

We own or license all intellectual property on this Site, including the text, downloads, logos, and "The Redefining Nurture Project" branding.

Personal Use: You may print or download extracts for your own personal, non-commercial use.
Prohibited Use: You must not reproduce, republish, or distribute any materials for sale or commercial gain without our express written permission.
Respectful Sharing: If you share our content (e.g., on social media), please acknowledge The Redefining Nurture Project as the source.

4. User Conduct and Communication

We welcome respectful and kind communication on our platforms. You agree not to use this Site to:

Post rude, offensive, or inappropriate comments.
Distribute viruses, "spam," or any other harmful code.
Infringe on the proprietary rights of any other person.

We reserve the right to remove any User Content (comments, reviews, or suggestions) at any time, for any reason, without notice.

5. Enquiries, Bookings, and Services

Enquiries and Bookings: Programs and services are initiated via the enquiry form on this Site. A booking is not confirmed until we have mutually agreed upon the session dates and times, payment has been received and your Intake form has been received.
Payments: Once dates are confirmed, payment is required on a pre-pay basis to secure your registration. We accept payments via our approved payment methods, including Stripe and bank transfer.
Service Environment: For virtual facilitated sessions, you are responsible for ensuring a safe, private space with a stable internet connection. For any approved in-home consultations, you agree to provide a safe and secure physical environment for our facilitators.
Changes and Cancellations: Because our facilitated programs run as an 8-session series, consistency is key. Specific policies regarding missed sessions, cancellations, and refunds will be provided during your intake process and are governed by Australian Consumer Law. In the event of a conflict, the terms of your signed Intake form will take precedence over these general website terms.

6. Limitation of Liability

To the maximum extent permitted by law:

"As Is" Basis: The Site is provided without any warranties regarding accuracy, completeness, or continuous availability.
Disclaimer: We are not liable for any loss, damage, or indirect consequences arising from your use of the Site, participation in our programs, or reliance on our content.
Third Parties: We are not responsible for the content or safety of any third-party websites linked from this Site.

7. Privacy

Your privacy is paramount. Use of this Site is also governed by our Privacy Policy, which outlines how we handle sensitive family data in compliance with the Privacy Act 1988 (Cth).

8. Jurisdiction and Changes

These Terms are governed by the laws of New South Wales, Australia. We may amend these Terms at any time by updating this page. Please check back regularly as your continued use of the Site constitutes acceptance of any changes to these Terms.